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Help

Everything about delivery, returns, care and sizes in one place. Can't find your answer? Email us or open the help chat.

Assembly guide

Step-by-step photos for the armless seat, corner seat and ottoman, plus how to clip pieces together and care for your covers. Printed instructions also come in every box. In English, French and Spanish.

Open the guide (PDF)

Delivery

Free delivery anywhere in Canada and the United States. Orders usually arrive in 3–7 business days, and every piece ships in its own box.

Warranty

Every couch comes with a 5-year frame warranty. If something isn't right, email us a photo and our team will help.

Care & materials

Cushions are filled with down feather, cotton and memory foam. The covers are pet-friendly linen over a hardwood and plywood frame.

Every cover is washable: wash cold on a gentle cycle and air dry. Slipcovers are replaceable, so you can swap in a fresh one anytime.

Payment

Every available way to pay is shown at checkout. You can also pay over time with Klarna or Affirm. Prices show in Canadian or US dollars, depending on where you are.

Contact us

Email info@rumacomfort.ca and our team will reply. We answer emails 24/7.

You can also call or text us 24/7 at (705) 664-1542.

For quick answers, .

Find your shape

Start small. Grow later.

Every setup uses the same deep, soft seats. Pick the shape that fits your room.

Ruma Cloud 3-Seat Sofa
Sofa

Ruma Cloud 3-Seat Sofa

Three deep seats. The easiest place to start.

Size
120.45″ × 40.15″
Modules
3 seats
Price
$2,625.00
View sofa
Why Ruma

Built for real life

Details that make a couch easy to live with, from delivery day onward.

Washable

Covers go in the wash

Every cover zips off, base covers included. Cold, gentle cycle.

Linen slipcovers

Swap in a fresh cover

Pet-friendly linen slipcovers you can replace anytime, so your couch keeps looking new.

Boxed

Fits through any door

Each module ships in its own box, sized for stairs and condo elevators.

Cloud filling

Soft and supportive

Filled with down feather, cotton and memory foam.

Connecting buckles

Locks together

Metal buckles underneath stop pieces drifting apart when you sit down.

Storage

Room for the clutter

The ottoman lid lifts to hide throws, pillows and remotes.

Help

Questions

Still unsure? Email info@rumacomfort.ca. Our team answers emails 24/7.

What is your return policy?

We offer 30-day returns. For any questions, email us at info@rumacomfort.ca.

Will it fit through my door?

Yes. Every piece ships in its own box, about 102 × 102 × 30 cm (40.4″ × 40.2″ × 11.8″). Standing on its edge it’s only 30 cm (about 12″) thick, so it goes through standard doors, stairways and condo elevators.

How do I wash the covers?

Unzip, wash cold on a gentle cycle and air dry. Spot clean small spills with a damp cloth.

Do you offer financing?

Yes. You can pay over time with Klarna or Affirm. Just choose it as your payment method at checkout.

Can I add pieces later?

Any time. All Ruma pieces share the same connectors and fabrics, so new pieces match what you have.